Telecom Management Services

Telecom Expense Management

It used to be that telecommunication meant dozens, if not hundreds, of phones on dozens (if not hundreds) of desks. These phones connected offices which, in turn, connected a business to the outside world and their in-the-field employees, vendors, and, of course, customers.

In today’s business world, telecommunications has seen a significant change, the first of which is the name; telecom. Rather than a collection of wired phones, which are no longer popular but still exist, telecom includes the bigger, newer world of wireless cellular technology. Read on to take a closer look at the many other changes and improvements that today’s telecom offers.

VoIP Solutions

Are you looking for a world-class VoIP telephone system for your business? Business Phone Systems works with businesses of all sizes around the country to provide reliable, affordable VoIP telephone system solutions.

What Does Telecom Encompass

Telecom, when spoken of in a business setting, includes everything about communication and how it travels. That includes voice, text, images, music, and even video. In short, telecom is any form of communication that uses technology to connect one person to another or a group of people. This can be as simple as sending an email or making a phone call, or it can be more complex, like setting up a video conference. Whatever the means of communication, if it uses technology, it falls under the umbrella of telecom. Because telecom is such a broad term, there are many different businesses that can fall under this category. For example, companies that make and sell phones would be considered part of the telecom industry, as would companies that provide internet service or create software for video conferencing. With the ever-growing reliance on technology in both our personal and professional lives, it’s safe to say that the telecom industry is here to stay.

Telecommunication generally refers to voice communication, but it has changed since the advent of the internet and cellular communication. Telecom now includes the method by which communication is sent or transmitted. That includes email, phone, cellular network, FAX, and the hardware and software that power them. The association between telecom and voice communication still stands, but it has changed with the times. With the advances in technology, telecom now encompasses a wider range of communications than ever before. As technology continues to evolve, it is likely that telecom will continue to change as well, giving people even more ways to stay connected.


Business owners have a lot of questions when it comes to telecom management. This is because telecom involves many different layers and levels of information. On one hand, you have traditional technology like landlines and on the other hand, you have new, highly advanced tech like VoIP. The difference between the two has become blurred over time. Telecom essentially encompasses everything about communication, from the device used to the form of communication itself. As long as the messages are being sent and received, it falls under telecom. As a business owner, it’s important to stay up-to-date on all things telecom so that you can make the best decisions for your company.

As anyone in the telecom field knows, the challenges posed by the constantly evolving landscape of telecommunications are no small matter. Today’s IT departments, for example, are dealing with an ever-widening variety of communication platforms, apps, and networks. Trying to keep pace with the rapidly changing technology in the telecom space has placed an enormous strain on IT departments all over the country. Many organizations have recognized the need for a separation between telecom management and IT, so much so that some of the top companies have separated the two, delineating responsibilities to both so that one isn’t overburdened by the other. Whether a subdivision of IT or a separate department, telecom management encompasses an expansive (and still growing) range of services, platforms, and devices. Consequently, it is a critical part of any organization that relies heavily on telecommunications.

Equipment and Technology Neutral

The Equipment & Technology component is a key part of our Rollout Services Model. It determines the site-specific requirements such as services, deployment technologies, technical support and communication specifications. Traditional technology rollout companies are often limited to a specific equipment or technology, which can limit their ability to provide multi-services and reduce deployment costs. Business Phone Systems has well-defined methodologies that give us the ability to deploy any equipment or technology. We can quickly and accurately disseminate requirements to our worldwide field force of onsite Business Phone Systems. This ensures accelerated deployments and benefits that exceed the level offered by other deployment companies. Our commitment to customer satisfaction and continuous improvement drives our business philosophy and is evident in our long list of satisfied clients. Contact us today to learn more about how we can help you with your next equipment or technology rollout.

What Do Telecom Management Services Cover

To effectively manage telecom, a wide variety of factors must be taken into consideration, including:

  • Services
  • Carriers
  • Maintenance
  • Equipment
  • Integration
  • Billing
  • Contacts
  • Operators
  • Software
  • Reports

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